Dear Brian & Suzi,
We are writing to tell you how happy we are with the new
patio that Lasting Impressions installed at our home in
Novato last January. Not only is it a beautiful enhancement
to our home, but it has made our backyard much more
functional.
In June we hosted a retirement party for a close friend, and all sixty guests spent the entire time out on the patio. There was plenty of room for everyone to stand and socialize without blocking the flow of pedestrian traffic between the house and the backyard. Our guests were very complimentary about the quality of workmanship, and many commented on how the patio blended seamlessly with the layout and architectural style of our home.
Our two grandchildren are the biggest fans of our new patio. They love it! We can’t get them to walk down to the park at the end of the block because they prefer to play in our backyard. With our old aggregate patio that was never an option.
We would like to add that during the construction of the new patio, the entire Lasting Impressions crew was thoroughly professional, highly competent, cooperative and friendly. They made every effort to contain the dust generated during the removal of our old concrete slab and kept the work site clean and free of debris, it was actually an enjoyable experience! We have recommended your company to many friends and would be happy to show off our beautiful patio to any of your prospective customers.
Again, our thanks to you and all of your craftsmen for a
wonderful job. It was a pleasure working with all of
you.
Sincerely,
Jerry and Barbara
Dear Brian,
I’m writing you and your crew for a truly outstanding
job on my driveway and patio. The driveway looks great. The
Suburban fits perfectly with plenty of walking space all
around it. You were right about leaving the tree. It would
have been a mistake to remove it. The patio turned out even
better than the driveway. I especially like the design on
the stairs and the shape and location of the seat bench.
Your ideas really improved the overall design. Both the
patio and the driveway are a huge improvement over what was
there and have significantly increased the market value of
our home. Finally, I want to thank you and your crew for
your professionalism. You guys were always on time, always
courteous to my family and neighbors, always left the place
clean at the end of the day, and finished the job on
schedule. I will continue to recommend you to friends who
are looking for first-rate concrete work.
Sincerely,
Spencer
Dear Brian,
Anytime you want to use us as a reference, go ahead. We
couldn’t say enough about how good you are and how
great it was working with you. We are also willing to let
your prospective clients come and see your great work. When
it’s all done we are having a house warming party and
you’re invited. Thanks Brian! It just keeps looking
better every day! We love the rocks too!
Claudia & Don
Dear Brian,
We love are new patio! Thanks for doing such a great job,
it turned out just the way we wanted it to! I will be happy
to pass your name on to our friends and family.
Dana
Suzi, Brian & Crew,
Thank you very much for all the work you did on our patio.
We appreciate how flexible you were with our last minute
changes and were thrilled we were able to get the work done
sooner than expected. Your crew was great! Very friendly
and we can’t say enough how much we appreciated their
re-closing the backyard so our dog could not get out. We
hope the enclosed gift cards will provide at least one or
two mornings worth of coffee on us (you guys are early
risers!)
Best Regards,
Jon & Diane
To the folks at Lasting Impressions,
Thank you for your wise advice, design suggestions,
competent execution, superior service, patience,
flexibility and warmth!
Nina & Jules
Dear Brian and Suzi,
The pour is splendid!! Your responsible work and clear
minded attitude has been Wonderful, Brian!! It has been a
great pleasure for us to work with you on this project!!
Your guidance has been wonderful! We will miss you all! It
has been great...
Sincerely,
Dick and Zoila
Hello Brian,
Thank you for another excellent job. Your folks are
extremely good at their trade. It was great to work with
you again.
Thanks again,
Robin
Brian & Crew,
We can not tell you enough how TOTALLY satisfied we are
with your job. Thank you. When it is planted the BBQ is
fired up and the cooler is stocked, we will have you up for
R&R (assuming that you’d hang out with us!?) You
should enjoy your work, in all its splendor!
Take care,
Howard & Stephanie
Dear Brian,
Mark and I wanted to give you a little something (wishing
it could be a big something!!!) for a the terrific work
done by you and your crew. We are so pleased with the
results and several people have made a point of extending
compliments…I am thinking of imposing a fee for a
tour!! Once again our Marks…
Have a Great Holiday,
Mark & Deborah
Dear Suzi,
We wanted you to know how pleased we are with the stamped
concrete flooring for our porch. The coloring and design
turned out better than are fondest dreams. Everyone who
visits comments on how well the stamped concrete blends in
with its surroundings. It binds the naturalness of the
surrounding oak tree with the starkness of the stucco,
providing a very soothing affect. We are so thrilled with
the way it turned out and we wanted to let you know. Thanks
again for everything.
Sincerely,
Kay & Ray
Hi Brian & Suzi,
I have received many compliments on your work already and
have referred my parents to you. You guys run a real class
act and I so appreciated your professionalism. Have a great
day!
Warmest wishes,
Craig
Brian & Suzi,
The pool deck and stairs are fantastic! Thanks for doing
such a great job. I really enjoyed working with the whole
team. Brian and Todd taught me a lot about concrete, they
were both very patient with my questions and interruptions.
The final results are great... Thanks again.
Regards,
Don
Lasting Impressions in Concrete,
Just wanted to thank and commend Brian, his assistant, and
his crew for their Courtesy and concern during the
driveway/ walkway job they did for us. Brian, his
assistant, and crew were knowledgeable, efficient and
competent. They were extremely punctual also, arriving on
the dot of the designated time they said they would arrive!
We were pleasantly surprised when they were able to
construct a temporary bridge across the walkway so that our
son Dan, a recent paraplegic, could access the street
directly from the front door without having to wait a day
more for the concrete to cure. Thanks again for a job well
done. It looks great...
Betty
Dear Brian,
Bill and I want to thank you and your great crew for all of
the hard work that you did that created our wonderful
patio. Everyone was professional and courteous. We had
neighbors compliment your clean-up process in front of the
house, too. The patio’s a showpiece! When we get some
landscaping in, we’ll give you a call and, as you
suggested, you can take some photos. We truly appreciate
how accommodating you were to our requests. Thanks
again!
Warmest regards,
Bill and Jessica